How We Handle Your Data.
This policy explains what personal information we collect at claudeaitradingbot.com, why we collect it, how we store it, who we share it with, and the rights you have over it. It applies to everyone who visits the site or purchases a Power of One product.
1. Who we are
Power of One is operated by Chef Tony. For the purposes of data-protection law we are the data controller of personal information collected through this site. If you have any privacy question or want to exercise a right under this policy, write to contact@claudeaitradingbot.com.
2. What we collect
We collect the minimum amount of data needed to run a trading-education website and deliver the product you bought.
| Category | Examples | How we get it |
|---|---|---|
| Contact data | Name, email address, country of residence | You provide it at checkout, waitlist signup, or contact form |
| Order data | Tier purchased, price, currency, order ID, refund-policy acceptance timestamp | Generated by WooCommerce / payment processor when you buy |
| Payment data | Card type, last 4 digits, billing address — we never see your full card number | Handled by the payment processor (Stripe / Square / PayPal etc.) and shared with us only as masked metadata |
| Account data | Username, password (hashed), member-area login history | You create it when you set up a Tier 02 / Tier 03 account |
| Communications | Emails, chat messages, mentorship-call notes | You send them to us; we keep them with the order record |
| Technical data | IP address, browser, device, OS, referring URL, pages visited, time on site | Automatically logged by our hosting + analytics tools when you visit the site |
| Marketing preferences | Whether you opted in to the newsletter, which lists you are on, whether you unsubscribed | You choose at signup or via the unsubscribe link in every email |
3. Why we collect it
We use the data above to:
- Deliver what you bought — process orders, issue downloads, send Calendly invites, run the member area, fulfill mentorship calls.
- Protect both of us — store proof of refund-policy acceptance, detect fraudulent orders, defend chargebacks with timestamped evidence.
- Provide customer support — answer your questions, fix access issues, process refunds where eligible per the Refund Policy.
- Improve the product — understand which pages convert, which lessons get watched, where readers drop off.
- Send updates — only if you opt in, you may receive product announcements, new-content alerts, or waitlist news.
- Comply with the law — tax reporting, anti-money-laundering screening where required, responding to lawful requests.
4. Legal bases (GDPR & UK GDPR)
If you visit from the EEA or the UK, we rely on the following legal bases:
- Contract — to deliver the product you bought and provide support.
- Legitimate interest — to keep the site secure, prevent fraud, run analytics in an aggregated way.
- Consent — for marketing emails and non-essential cookies. You can withdraw consent at any time.
- Legal obligation — for tax records, accounting, and dispute evidence.
5. Who we share it with
We do not sell your data. We share it only with the service providers we need to run the business, each of which has signed a data-processing agreement and is bound by confidentiality:
- Payment processors — Stripe, Square, PayPal, or similar — to charge your card.
- Hosting & CDN — to serve the site, store your member-area files and videos.
- Email delivery — to send transactional emails (receipts, password resets) and marketing emails you opted into.
- Analytics — aggregated, anonymised usage metrics. We do not link analytics events to your name or email.
- Customer-support tools — the helpdesk inbox that receives your messages.
- Calendly — if you book a Tier 03 mentorship call.
- Newsletter / CRM — MailerLite, Brevo, or Mailchimp depending on which one is active when you sign up.
- Authorities — only when legally required (court order, tax authority, regulator).
6. International transfers
Some of the service providers above are located outside your country. When we transfer your data internationally we use Standard Contractual Clauses (or equivalent safeguards under UK and Swiss law) to ensure your data has the same level of protection it has at home.
7. How long we keep it
We keep different categories of data for different lengths of time:
- Order records — at least 7 years to comply with tax law.
- Account data — until you ask us to delete your account, plus 30 days for backups.
- Marketing data — until you unsubscribe, plus 30 days for backups.
- Support emails — 3 years from last activity.
- Server access logs — 90 days.
8. Cookies & tracking
We use the following kinds of cookies on this site:
- Essential cookies — needed for the cart, login, and checkout to work. These cannot be disabled.
- Analytics cookies — to understand traffic patterns. Loaded only if you accept them in the cookie banner.
- Marketing cookies — for retargeting and ad attribution. Loaded only if you accept them in the cookie banner.
You can change your cookie preferences at any time using the "Cookie settings" link in our footer, or by clearing cookies in your browser.
9. Your rights
Depending on where you live, you have some or all of the following rights:
- Access — ask for a copy of the personal data we hold about you.
- Correction — ask us to fix anything that is inaccurate or incomplete.
- Deletion — ask us to delete your data, subject to the legal retention periods above.
- Restriction — ask us to stop processing your data while a dispute is resolved.
- Portability — ask us to send you a machine-readable export of your data.
- Objection — object to processing based on legitimate interest, including direct marketing.
- Withdraw consent — at any time, for anything we do based on consent.
- Complain — lodge a complaint with your local data-protection authority.
10. Security
We protect your data with HTTPS encryption in transit, encrypted-at-rest databases, hashed passwords (we never store passwords in plain text), restricted access to staff who need it, regular security updates to the WordPress core and plugins, and two-factor authentication on admin accounts.
No system is perfectly secure. If we ever suffer a personal-data breach that is likely to put you at risk we will notify you and the relevant authority within 72 hours as required by law.
11. Children
The site is not intended for anyone under 18 and we do not knowingly collect data from minors. If you believe a minor has signed up, email us and we will delete the account.
12. Marketing emails
We send marketing emails (product updates, launch announcements, educational content) only to people who explicitly opted in — at checkout, on a lead magnet, or on the waitlist form. Every marketing email contains a one-click unsubscribe link in the footer. We honour unsubscribe requests immediately. You can also email us to be removed.
13. Third-party links
Pages on the site may link to third-party platforms — exchanges, charting tools, Calendly, social media. We are not responsible for how those third parties handle your data. Read their own privacy policies before sharing data with them.
14. Changes to this policy
We may update this policy from time to time. The version in effect on the date of your visit or purchase is the version that applies to you. If a change is material (i.e. it expands what we collect or who we share it with) we will email registered members before it takes effect.
15. Related policies
This Privacy Policy works together with our Terms of Use and Refund Policy. Together they form the full agreement between you and us.
Contact
Privacy questions, data requests, or unsubscribe issues?
Email contact@claudeaitradingbot.com — we respond within 30 days, usually within 24 business hours.
By using claudeaitradingbot.com you confirm you have read, understood, and accepted this Privacy Policy.
